Jun 14, 20232 minHarnessing the Power of CX: Insights from Dan Gingiss.Discover the WISER methodology, harness the power of customer feedback, and learn how to see your business from the customer's perspective.
May 24, 20232 minWhy C-suite should lean on Customer Experience to Win.Unleashing the Power of Employee Engagement and Customer Feedback for Superior CX: Insights from Lisa Maria Alexander.
May 10, 20232 minUnderstanding the Silent Killer of Business: Customer Defection & Strategies to Reduce. Unlocking the Power of Customer Experience: Anita Toth Shares Insights on Retention Strategies and the Impact of Customer Conversations.
Apr 26, 20232 minThe Value of CX Strategy in Hospitality & TourismUnlocking the Future of Hospitality: Dive into Girish Sehgal's insights on empowering employees, personalizing experiences, and driving grow